Charles River Saab: Boston Saab - Service Department, Boston Saab Service

As the largest Saab service organization in America, our Service Department at CRS is renown for its knowledge of Saabs. Our Service Advisors total 37 years of experience with Saabs, and our Saab Technicians hold a collective 186 years of working with Saabs (that averages out to 17 years per Tech)! For 50+ years, loyal Saab owners have known that there is no better place in New England to care for your Saab. And not only do we know how to keep Saabs moving, we also keep moving in our own Saabs - look below and you'll see that almost everyone who works here drives their own Saab (or two, or three...)!

Click on the Service menu links above to see all that our Department has to offer. We look forward to continuing to earn your Saab business for many years to come.

-Pierre Belperron, Service Manager (19 years with CRS)

Hours of Operation:
Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: Sunday:	7am - 6pm 7am - 6pm 7am - 6pm 7am - 6pm 7am - 6pm 8am - 1pm Closed
Phone: Fax: Email:	866.411.3354 617.923.1237 service@crsaab.com

Department Staff:
Alfredo Dias Shuttle/Porter Alfredo has been with Charles River Saab since 1995. The story of his getting his US citizenship is documented in a film shown at the Constitution Museum in Philadelphia! Alfredo is the owner of two 1999 9-5's.	Rick Furlan Technician Until his father, Rick Furlan Sr., retired from the shop floor after 33 years, Rick was always known as Junior. With his dad enjoying retirement, and Rick now a father himself, "Junior" goes by the wayside. Rick has 20 years of Saab experience, 9 with Charles River Saab, and having recently sold his Classic convertible, Rick enjoys a pair of 9-5's.	Paul Carter Technician Paul started with Saab in the early days of the classic 900! He joined Charles River Saab in 2003. Paul currently drives a 1999 9-5.
Jim Carfagno Service Advisor Jim is one of our most senior associates. Having started with Saab in 1985, he joined Charles River Saab in 1987. Jim has been a hockey player his entire life, and was invited to try-out for the US Olympic Team in the 1980s. Jim drives a 1996 900T Convertible and a 2006 9-5.	Ralph Bockoven Technician, Team Leader Ralph has been servicing Saabs at Charles River Saab for 21 years. Perhaps the most passionate Saab enthusiast in our midst, Ralph is the very proud owner of a 1999 9-5, 1993 900T, 1991 9000T, a 1967 Sonett, a 1963 96 and his multiple-award winning 1968 Sonett V4.	Chris Clancy Lead Technician Chris has serviced Saabs for 20 years, 16 of those here at Charles River Saab. Chris drives a 1997 900T and a 2001 9-5 Wagon
Mike Clancy Technician Mike has spent 38 years working on Saabs. He is on his second tour with Charles River Saab, having logged 9 years here. Mike has a 1994 Classic 900 Convertible, a 1995 9000 and a 1997 900S.	Craig DeMeo Apprentice Technician A magna cum-laude graduate of Bentley College, Craig went on to become the number 1 graduate in 2008 for the General Motors ASEP training program not only at Mass Bay Community College, but for the entire United States! We see a bright future for Craig, and look forward to having him here for years to come.	Jeffrey Furlan Technician Jeff is a second generation technician at Charles River Saab. Jeff has made his own mark here, with 14 years of experience. He drives a 2000 9-5 and has a 1991 9000T as well.
Rusty Parker Shop Foreman Rusty has been here since 1996, and over all has 23 years of experience with Saab. When the Parker family comes home for dinner, it must look like a Saab convention. Along with his wife (who works for Mercedes but drives a Saab!) and daughters, Rusty has 4 9-5's and 1 9-3 in his driveway!	Rudy Perez Porter Rudy has been at Charles River Saab for 3 years. He doesn't have a Saab yet, but we're working on it!	Wesley Reid Porter/Building Maintenance Wesley, a former captain of the Jamaican Boxing Team and New England Middleweight Champion, has worked at Charles River Saab since 1987. Wesley owns a 1996 900T, 1994 9000 Aero and a 2001 9-3 Convertible.
Fernando Saldana Reconditioning Technician Fernando has been plying his magic as our in-house reconditioning technician for 14 years. Fernando drives a 1993 9000T.	Rodney Sautier Technician Rodney has 11 years of Saab experience, with 10 of those years logged at Charles River Saab. Rodney is the proud owner of a 1999 9-3, 1996 9000, 2000 9-3 and a 1988 900 Convertible.	Liam Telfer Technician Liam has 19 years of Saab experience. 11 years were spent here, and the balance in his native UK. Liam is now driving a 2001 9-5 Aero.
Peter Vincent, Jr. Service Advisor Peter (yes, he is the son of our esteemed Parts Manager) has worked for Charles River Saab for 8 years, the last 3 for the Service Department.	Seth Wonkka Service Advisor Seth has 6 years of Saab experience, the last three years at Charles River Saab. The most prolific Saab owner we know, he has owned 18 of them! When not picking out his next Saab, Seth works at his singing and songwriting. He recently sold his 9-5 Aero Wagon and is now driving a 1994 9000.	Pierre Belperron Service Manager Pierre has been with Saab since 1984 and Charles River Saab since 1989. When not at Charles River Saab, he can be found playing his French horn or his cello, or doing skid school training for Stevens Advanced Driver Training. He currently owns a 1991 900S, 1992 900S and 1993 9000 Aero.